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Terms of Service

The rules and guidelines for using our platform

Acceptance of Terms

By accessing or using Bedrock's platform and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using financial services under applicable law
  • Represent a legitimate business entity

Account Registration

Creating an Account

When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Account Security

You are responsible for all activities that occur under your account. Please notify us immediately of any unauthorized use.

Use of Services

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Infringing intellectual property rights
  • Transmitting malicious code or viruses
  • Engaging in fraudulent activities
  • Attempting to bypass security measures

Service Limitations

Our services are provided "as is" and "as available." We reserve the right to:

  • Modify or discontinue services at any time
  • Limit access to certain features
  • Suspend accounts for violations of these terms

Fees and Payments

Fee Structure

Certain services may be subject to fees. All fees will be clearly disclosed before you incur any charges.

Payment Terms

  • Payments are due as specified in your service agreement
  • Late payments may result in service suspension
  • All fees are non-refundable unless otherwise stated

Intellectual Property

Our Content

All content on our platform, including text, graphics, logos, and software, is owned by Bedrock or our licensors and is protected by intellectual property laws.

Your Content

You retain ownership of any content you submit to our platform. By submitting content, you grant us a license to use it in connection with providing our services.

SMS and Text Messaging

Program Description

Bedrock operates an SMS text messaging program ("Bedrock SMS") to send you transactional alerts, account notifications, security verification codes, and service updates related to your Bedrock account and the financial services we provide.

Message Frequency

Message frequency varies. You may receive messages when there is account activity, security events, or important service updates that require your attention.

Charges

Message and data rates may apply. Check with your mobile carrier for details on applicable rates.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Customer Care

For help with the Bedrock SMS program, reply HELP to any message or contact us at support@bedrockbank.com or (332) 239-4181.

Opt-Out

To stop receiving text messages from Bedrock at any time, reply STOP to any message. After opting out, you will receive a single confirmation message and no further messages will be sent.

Privacy

Your mobile number and SMS consent are handled in accordance with our Privacy Policy. We do not share your SMS consent information with third parties.

Limitation of Liability

To the maximum extent permitted by law, Bedrock shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Business interruption
  • Any damages exceeding the amount you paid to us in the past 12 months

Indemnification

You agree to indemnify and hold harmless Bedrock and its officers, directors, employees, and agents from any claims arising from:

  • Your use of our services
  • Your violation of these terms
  • Your violation of any rights of third parties

Termination

We may terminate or suspend your account at any time, with or without notice, for conduct that we believe violates these terms or is harmful to other users.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Changes to Terms

We may revise these terms at any time. The most current version will always be posted on our platform. By continuing to use our services after changes become effective, you agree to be bound by the revised terms.

Contact Information

For questions about these Terms of Service, please contact us at support@bedrockbank.com.


Last updated: May 2026